Appliance Repair: Why do I need my model number for service?

When you discover that your appliance is broken your probably not thinking about how you’re going to get it fixed, rather, who am I going to get to fix this? You do a quick Google search for appliance repair near you, or maybe you call the manufacturer, and you find us at PDQ Repair Services. What’s the first thing we ask for? Besides your name, address and phone number, we need to know the model and a serial number of your appliance.

Find out why these numbers are so important and discover common places they are to make your search easier and faster.


When a technician is called to diagnose the problem with your appliance, most of the time replacement parts will be needed for the repair. Our trained technicians can research and locate the correct parts needed for a repair ahead of the scheduled visit. They then order the parts prior to the first visit. This way we save you time and money by getting the job done the first time we visit.

As an authorized service center for almost all major brands, we have additional resources and tools available to our trained technicians. Using the information you give us for the model and serial number, we can look up recalls and service notices from the manufacturer that provide additional resources for our technicians.

In addition, the model and serial number tag is important when purchasing a appliance second-hand. If the tag is missing from an appliance there is a good chance that it was inspected at one point and determined to be unrepairable. In these cases, an authorized service center or warranty company will remove the model and serial tag to let others know that the unit is “totaled” or unrepairable. By removing the tag the unit then becomes void. The warranty and/or any warranty from an authorized service center is also void.

Locating the Model and Serial Tag

All appliances have the brand name on the front of the unit, and may contain a series of numbers—this is not the manufacturer’s model number. Most manufacturer model numbers contain a combination of letters, numbers, and dashes. The model/serial tag is usually found on the inside of the unit, or on the lip where the door rests against the body or frame. This is true for almost all appliances.

WARNING: The model number listed on sales receipts, shipping boxes, and energy guide stickers is usually only a partial model number. Do not use these sources to obtain your model number. Also, the Use and Care manual is not a good way to find your model number; these booklets cover multiple different models, so there is no way of identifying which model number is for your appliance.

Common Places to Look

Here are some common places to look for specific appliances:

Refrigerators / Freezers: Usually the model tag is located near the top shelf of the fresh food section on a tag on the side wall.

Samsung Parts

Top Load Washers: Model tag is most often inside the lid area where the lid shuts, though sometimes on top of the control panel area.

Front Load Washers: Usually the tag is inside the area where the door shuts

Dryers: Usually this tag is present where the door shuts

Dishwashers: Usually the model tag is either on the tub frame where the door shuts, or sometimes directly on the side of the inner door panel.

Cooktop: The model tag is inconveniently located on the underside of the cooktop, so it is most often accessed from the cabinet below the cooktop.

Microwave: The tag is usually where the door shuts, or sometimes on the left wall inside the microwave on over the range units. On countertop models, this tag may be on the back side of the microwave instead.

Wall Oven: The tag is often inside one of the doors, on the frame where the door closes.

Freestanding Range: Usually you have to remove or open the bottom drawer, and the tag is on one of the legs that are normally covered by the drawer. Exception: On Maytag Gemini Freestanding Double Ovens, there is a flag similar to on a mailbox located on the upper rear of the control panel that lifts up to give you the model and serial number.


At PDQ Appliance Repair our goal is to help you get your appliance back and working correctly as soon as possible. Providing the correct model number is important to prevent delayed service or delivery of the wrong appliance parts. Most manufacturer model numbers contain a combination of letters, numbers, and dashes. The model/serial tag is usually found on the inside of the unit, on the lip where the door rests against the body or frame. When providing the manufacturer’s model number, it is important to record the exact number from the Model Number Tag.

If you’re having trouble with your appliance and/or need help locating your model number, contact one of our friendly customer service professionals for assistance. 

Home Appliances: Spring Cleaning Checklist

April showers, bring May flowers and, after some serious pep-talking and motivation, a freshly cleaned home. That’s right, it’s spring cleaning season once again.

When the time comes to deep clean your house, you may think that all your appliances get a thorough clean. You clean up food splatter from the oven and microwave. You regularly remove spoiled food from your refrigerator and you wipes the shelves down on a regular basis.

But are there areas of your appliances that you’re missing?

The answer is most likely, “YES!”

The fact is that most people don’t realize the hidden areas that need to be cleaned.

Here’s a quick checklist of spring cleaning tasks that will help keep your appliances in tip top shape:


Stubborn Messes: Place a bowl or mug filled with water and several freshly cut slices of lemon in the center of the microwave and turn the microwave on high for at least three minutes. Leave the door closed for several more minutes to let steam penetrate and soften food spills, as well as remove odors. Open door, remove mug or bowl and wipe interior clean with a paper towel or wash cloth.

Stove and Oven

Spills and built-up residue can hinder your oven’s performance and affect the flavor of the foods you cook. Always follow your manufacturers directions for what to use when cleaning your appliance.

Can’t find your manual? We can help! Check out our handy guide for locating your appliance manual here.

Cleaning this appliance: Remove oven racks and wash in warm soapy water. Spray oven cleaner on interior and let sit for a few minutes. Wipe away grimy residue.

For difficult baked-on spills, use a mixture of ½ cup baking soda with a few tablespoons of water to create a spreadable paste consistency. Wear gloves as you spread mixture all over oven interior, focusing on difficult spills. Let sit overnight. Wipe away mixture next day and spray vinegar wherever baking soda paste is still present. The residue will begin to foam, removing spill. Wipe away foamy mixture. Final wipe down with damp cloth.

Refrigerator & Freezer

Refrigerator coils: Over time, the coils collect dirt, hair, grease, grime, and other debris that reduces refrigeration efficiency and eventually causes the appliance to overheat and break down. A coil brush and vacuum will help you with the coil cleaning and removing other dirt that has accumulated behind or under your refrigerator.

To access the coils, remove the grill from the bottom or back of the fridge, depending on your appliance’s design. Then, vacuum the coils with the brush attachment to remove any buildup.

Clean the door seal: Gently pull back the seal and check for stains or dirt buildup. Clean dirt buildup with a solution made of bleach and water (¾ cup of bleach mixed with one-gallon of water) and a soft cloth. Make sure you remove any leftover bleach solution with a damp cloth.

Water filter: Replace your refrigerator water filter every six months, or on the schedule recommended by your refrigerator’s use and care manual. Daylight saving time is a great bi-yearly marker for keeping track of when to replace the filter if your unit doesn’t have a reminder alarm.

When the water filter fills up with contaminants it can actually make water dirtier than it was from the tap! It can also slow or stop ice production.

Read More: Tips for Organizing Your Refrigerator


Dishwasher trap and filter: Clean the dishwasher trap and filter, if you have one, and remove any debris you find. Excessive water left behind after the load is done may indicate a problem. Note: Make sure the garbage disposal is always clean before running a dishwasher load.

Use a dishwasher cleaning product: Run an empty cycle with a dishwasher cleaner to remove calcium deposits. This prevents the sprayer arm from becoming clogged, so you don’t have to worry about repairing it prematurely. You can continue to do this every three to six months, or as recommended by your appliances manufacturer.

Washing Machine and Dryer

Clean the dryer vent: The piece of tubing that leads from your dryer to to the outside of the house should be cleaned once a year by a qualified service technician.

Check behind your dryer and remove any trapped lint and debris, and remove lint from in and around the drum.

Run a cleaning cycle: For front load washers, running the cleaning cycle (if you have that option) with a washing machine cleaner will help keep your washer smelling fresh and clean. Be sure to refer to the washing machine owner’s manual for additional cleaning and maintenance instructions.

Read More: Clothes Dryer Care and Maintenance

Yearly To-Do List

While your kitchen floors, dishes, and countertops may be at the top of your cleaning to-do list, it’s often easy to forget about cleaning the appliances that are always there for us when we need them. Some of your appliances are so essential that you should make it a goal to check and clean these items as part of your yearly maintenance. Not only will this help keep down energy costs (yeah, for saving money), but it will also keep your appliances running longer.

Take Notes: As you clean your appliances and perform regular maintenance of your much loved appliances, take notes. Write down anything you notice, such a broken seals, missing parts or damaged items. Have a professional replace or repair as necessary.

Feel free to give us a call at (360) 719-4810

Dryer Sheets Vs. Fabric Softener

Like most Americans, you’ve probably been using fabric softeners and/or dryer sheets for years. In recent years, living a more environmentally friendly lifestyle may have you questioning whether these products are right for the environment, and perhaps more importantly, right for you and your family and for your new high efficiency dryer.

At PDQ Repair Services, we want to help take the mystery out of drying your clothes. We take some time to sort out the facts from the myths and advocate for some great alternative products. When we’re done we hope that you feel great about choosing the right laundry products for your family’s specific laundry needs!

How does it work?

When it comes to helping keep your fabrics soft, there are two popular options. Both products soften your clothes, reduce static and keep them smelling fresh. The difference is when you choose to use the products.

Liquid fabric softener works while your clothes are washing.

Dryer sheets are added during the drying cycle.

Liquid fabric softener is added to the wash cycle. Most washing machines have a clearly marked compartment specifically made to hold fabric softener and dispense it at the right time in the cycle. This is important because liquid fabric softener and detergent don’t mix well. If your machines doesn’t have a special compartment, you’ll need to add the liquid softener during the final rinse when the tub is full of water.

Liquid fabric softeners works by soaking and lubricating your clothes with special chemicals that make them feel softer. This also helps to reduce static cling.

Dryer sheets are basically small sheets of material with fabric softener. The sheets are using in the dryer where heat and moisture warm up the softener and spread it across all the pieces of clothing. The chemicals inside the dryer sheets target static electricity charges and eliminate any that linger on the surface of the fabrics. By coating the fabric they help in the resistance of future stains, prevent clothes from gathering lint and make ironing easier.

Fabric Softener is added during the wash cycle.

Myths vs. Facts

Fabric softeners and dryer sheets lessen the life of your clothes dryer. Part MYTH and part FACT

Time is the enemy of your dryer. Dryer parts simply become worn out over time and eventually break down. The lifespan of your dryer is directly related to how often you use it and how you take care of and maintain it. One area that can significantly improve the lifespan of your dryer is regular cleaning of build-up.

Any residue that might accumulate over time can be removed with a brush or a little soap and water. Regular cleaning includes cleaning the lint filter screen at least once a month with a little dish detergent mixed with hot water. Make sure to thoroughly rinse and allow to air dry before replacing the lint filter.

With modern sensor dryer models, dryness is sensed by two metal bars inside the drum. Dryer sheets can coat these sensors with a waxy build-up which can prevent the dryer from working properly. So regular cleaning of those bars is recommended for best performance.

Furthermore, the use of fabric sheets can also coat the insides of the dryer venting inside the walls or crawlspace of your home and contribute to lint buildup. That’s why you should have your dryer venting cleaned as part of your spring-cleaning routine.

All manufacturers recommend that the lint filter be emptied after every load of clothes.

For additional tips on maintaining and caring for your clothes dryer, click here.

Fabric softeners and dryer sheets are not to be used with microfiber fabrics and towels. FACT

Microfiber towels are designed with special properties that enable them to be super absorbant. Once exposed to heat, as in a dryer, the delicate microfiber becomes damaged. This essentially turns your super absorbent towel into a regular ‘ol towel.

In addition, the waxy softening agents of dryer sheets and liquid softeners reduce the towel’s ability to absorb liquid.  Always make it a point to air dry all of your microfiber towels, or tumble dry on low or no-heat. You may also want to wash and dry your microfiber fabrics and towels separately to help prevent the accidental use of fabric softener or dryer sheets.

Fabric softeners can stain clothes. FACT

Liquid fabric softeners are made from oil. They may stain clothes if not used properly. Most fabric softeners state right on the bottle that it cannot be used directly on your clothes just for this reason. While it’s not a large risk, you may notice a blue-gray or greasy stain. This is from improper use of your fabric softener.

To avoid possible staining of your clothes, don’t overfill the machine with too many items. When you overfill your washing machine, there is not enough water to circulate around the clothes and disperse the fabric softener equally.

It’s recommended to use a dryer sheet with every load. MYTH

A dryer sheet is not need in every load. As mentioned earlier, microfiber cloths and towels are one of the exceptions. It is also advised against using dryer sheets when washing the following:

  • Athletic sportswear, spandex and nylon garments. Fabric softener and dryer sheets can reduce the ability of these fabrics to manage moisture and breathe. Hand your swimsuits, shapewear including bras, sportswear and athletic gear to dry.
  • Flame-retardant fabrics, as seen in some children’s clothing. The ingredients in fabric softeners, both liquid and in sheets, apply a thin, waxy coating to all fabrics. This minimizes the flame resistance of fabrics that have been treated with a flame retardant. Be sure to read the labels and skip the liquid or dryer sheets when washing and drying these types of clothing.
  • For sensitive skin. While there is no scientific proof that fabric softener can exacerbate skin problems, such as acne, it’s still wise to avoid it whenever possible. Many laundry detergents already have fabric softener in them, so adding additional softener to your wash load could irritate your skin.


For those of you who advocate for a more environmentally friendly lifestyle, there are options. One eco-friendly method is to avoid the use of them altogether.

If you want the benefits of fabric softeners, but don’t want to use commercial products, then there are alternatives you can try.

Add a half-cup of white vinegar to the wash during the rinse cycle when the tub is full of water. This will soften the clothes without leaving a vinegar smell behind. As a bonus, vinegar will brighten and preserve colors.

As an alternative to dryer sheets, crumple up some aluminum foil into three inch balls. Toss 3 or 4 of them into the dryer. This will reduce static but won’t add any softness. You can reuse the foil ball over several cycles until they become smooth.

Bottom Line

Dryer sheets and fabric softeners are an important but underrated player in the laundry process. They add a touch of softness and freshness to your laundry. Both dryer sheets and liquid fabric softeners have their pros and cons. Both products work well and do what they advertise. In the end, it’s up to you and your family to choose what works best.

  • Make sure you read the label whenever your buying a new item of clothing.
  • Do not use fabric softener or dryer sheets with your microfiber towels, athletic wear, spandex or nylon fabrics.
  • Consider alternatives if you have sensitive skin, or want to be more environmentally friendly.

The best detergent and fabric softeners are not going to be effective if your washer and dryer is not performing at its best. Our expert technicians at PDQ Repair Service can help you with anything from regular tune-ups to full service appointments. We address some common issues and how you can fix them yourself in this article.

Or give our expert gas or electric dryer repair technicians a call at (360) 719-4810 or schedule an appointment online today.

Clothes Dryer Care and Maintenance

The keys to safe and effective clothes dryer performance is proper maintenance and use. Most of the time, we see a frequent need for dryer repair from improper use. Some of the most common issues are not using or cleaning the dryer filter.

To help you get the most out of your dryer, we’ve put together some tips for using and caring for your dryer.

A Word of Caution:

Because every dryer is different it’s important to consult the manufacturer’s instructions for guidelines specific to your dryer. Be sure to bookmark and review these clothes dryer maintenance tips once a year.

Woman doing laundry in her new home
Clothes Dryer Maintenance = Clothes Dryer Happiness

Proper Dryer Installation

  • Use rigid or semi-rigid sheet metal venting material (never plastic) to avoid longer drying times and potential safety hazards.
  • Use the shortest, straightest vent length possible and make sure you vent to the outside of your house.
  • Inspect the venting system behind the dryer and replace any pieces that are damaged or crushed. 
  • Always follow the manufacturer’s instructions for installing the dryer and vent system.

Proper Use and Care

  • Clean the lint filter after each load.
  • Keep the area around and on top of the dryer clean and free of clutter.
  • Have a qualified service technician clean the interior of the appliance and venting system once a year.
  • Any item that has ever had any type of oil or other flammable liquid on it should never be put in the dryer. This includes cooking oil, alcohol, gasoline, spot removers, dry-cleaning solvents, etc. No washer can completely remove these liquids, and they can ignite or explode in your dryer.
  • Items made of foam, rubber, plastic, or other heat-sensitive fabrics (such as bathroom rugs or non-slip mats) must be line-dried or dried in an air-only dryer cycle with no heat.

Other Helpful Tips

  • Use the automatic drying cycle instead of the timed one. Almost all newer dryers have a moisture sensor option that will automatically turn off the dryer once all moisture is disappeared. This is an effective way to dry as it consumes less energy to dry clothes.
  • Dry strategically. For example, dry all the towels together, dry all the sheets together, and then all your lightweight cotton clothes together. This is one of the best ways to use dryer efficiently. It also helps you to save a lot of power energy of machine.
  • In warm weather, give your dryer a break by choosing to air dry your clothes and towels. A clothesline or a drying rack is a great place to let your clothes to dry after washing them. Air drying not only helps in reducing energy consumption, but it also extends the life of clothes.

Looking for a specialist in your area? PDQ Repair Services are in your area. Click here to find out more:

Laundry Dryer Repair Service

One of the most valuable, and time-saving appliances you have is your dryer. When this appliance isn’t working correctly, it can disrupt you’re whole life. We know, because it happens to us too!

We’ve Got You Covered in the Laundry Room!

Even if your dryer isn’t completely broken, it may still be worth your time to have one of our experience technicians service it. Spikes in energy bills and slow drying time are just two examples of problems that can cost you.

In this post we’ll address some common issues and what you can do to fix them.

laundry dryer repair
Appliance maintenance in laundry at home. Dryer Repair.

How Dryers Work

Dryers have a rotating drum called a tumbler, which circulates heated air and evaporates moisture. The humid air that is produced from this process is pushed out of the dryer and through the venting system. This makes room from dry air to increase the drying process.

Common Issues

Dryer Won’t Run – 

  • Check to see if it’s unplugged or if a circuit breaker has been tripped.
  • Also, check that the door latch is engaging. Check the latch for lint and clean it completely so that the door closes properly.

Dryer isn’t Drying – 

  • Check the link trap AND the vent on the outside of the house. Clean any clogs or backup immediately.
  • Make sure that you’re not overcrowding the dryer. If you’re loading too many clothes the clothes cannot tumble freely and receive heat evenly.
  • Check the air circulation around the dryer. The dryer requires a minimum amount of airspace, typically 1″ in front and at least 5″ in back.

Noisy Dryer – 

  • Check for foreign objects that might be caught in the dryer drum. Use a flashlight to inspect the drum and remove any objects.
  • Also, check that the dryer is level. Each leg of the dryer can be adjusted and it should be level front to back and side to side.

Dryer Won’t Heat – 

  • If you have a gas dryer, check the supply line valve. It must be fully open to operate properly.
  • If the dryer’s thermal fuse has blown due to a power surge, the dryer won’t heat. Check your owners manual to see if you can replace these fuses yourself.

Call our Technicians if you notice the following:

If you’ve noticed a problem with your laundry dryer, and are unable to resolve it with the above recommendations, then give us a call. Our dedicated technicians can make sure you get the services you need to get your dryer back into shape.

For expert gas or electric dryer repair service, be sure to call PDQ Repair Services at (360) 719-4810 or schedule an appointment online today.

Dryer Brands We Service

  • Samsung
  • Maytag
  • LG
  • Whirlpool
  • Frigidaire
  • Electrolux

From Our Kitchen To Yours : Clam Chowder

Every year, on February 25th, people come together to celebrate #nationalclamchowderday with a hot bowl of delicious clam chowder. There are many ways to prepare clam chowder which is basically a soup or stew made with clams and/or fish.

Who doesn’t LOVE a hot bowl of clam chowder?

To celebrate National Clam Chowder Day, we want to share with you our favorite clam chowder recipe.

Our family loves to make this clam chowder with fresh clams we harvest on the coast ourselves. Its a tradition we do every spring and winter. The whole family loves to dig for clams. If you’re not a fan of digging for clams or don’t have access to it, we’ve also included directions for using canned clams.

New England Style Clam Chowder

Want your own copy of this recipe that you can download, save or print?

Just click the link below to download, save and print.


The origin of the word “chowder” is up for a little bit of debate.  The French word for cauldron is “chaudiere”.  The English word “jowter” means fish peddler.  Both are on the hook for possible origins.

Love Your Washing Machine

Whether your a small family or a large one, your washing machine and dryer are the most used machines in any household. Anyone who has had their washing machine break knows the pain that ensues when this valuable machine is out of order.

Today we are sharing how to love your washing machine with a few easy-to-follow maintenance tips and DIY repair solutions.

Life is Hectic, but Check These Daily

Life is busy and it never fails that when you need something the most, that’s when it’s bound to break. However, just like your car needs regular maintenance, so does your washing machine. Here are a few things you should do every time you use your machine to keep it running smoothly for longer:

  • Don’t overload it. The harder your washer has to work, the more money and energy you waste. Not to mention how much more wear and tear it’s enduring.
  • Select the proper load size. Modern washing machines are smart and some even can select the load size automatically. If your machine doesn’t automatically sense load size, then make sure you’re making the right selection before running a load.
  • Use the right detergent. Make sure you’re using the right kind of detergent for your washing machine. Regular detergents in a HE washing machine encourage mold buildup. They also generate more suds than the machine can handle and can create problems.
  • Use the right amount of detergent. Too much detergent will leave a residue and is harder on your washer. Pods make it easy, but should you use one pod or two like they show in the commercials? Measure according to your manufacturer’s directions.
  • Leave the door ajar after a load. Ever notice a smell when you open your washer to start a load? This can help with that.
  • Transfer clean laundry to the dryer as soon as it’s done. Letting wet clothes sit can trigger mold and mildew.

Monthly Maintenance

  • Wipe down the drum and the gasket. Doing this will help ensure that odors don’t creep in unexpectedly. Use equal parts vinegar and water to clean the gasket and promptly dry it with a clean, lint free cloth.
  • Check for “Lost” Items. Look often for small items, such as socks, that can get caught in the door seal. Pull back the seal and carefully inspect all areas. If a small item goes undetected, it becomes moldy.
  • Inspect the hoses. Make sure there are no bulges or cracks and the fittings are tight.

DIY Solutions for Common Problems

Whether you’re trying to save a few dollars or not, it can be to your benefit to see if a quick fix might be in order for your broken appliance. Here are a few common problems you might be able to solve yourself.

  • Won’t Turn On? First make sure the washer is plugged in and that the circuit hasn’t been tripped. Then, after redistributing the load to make sure the load is even, close the lid tightly and try starting it again.
  • Won’t Drain? If you open the lid after a wash and find your clothes are swimming in water, first check the drain hose for clogs.
  • Won’t Fill? Check to make sure the hoses are not kinked or disconnected. Also, check to ensure that the faucet is fully open and not shut off. Look behind your washer to see if you can spot any problems such as those listed above.
  • Won’t Spin? Make sure the door is latched properly.
  • Rocks or Vibrates? It may be that your load is distributed unevenly inside the drum or you may need to check if the legs on your washing machine are level.

Need Help?

If the problem continues despite your best efforts, give PDQ Repair a call to come and take a look. It could be a more serious problem, so don’t put off getting a professional opinion. Our expert technicians can diagnose and repair the problem. Give us a call today.

Home Appliances : Choosing the Right Washer

If you’re about to purchase a new washing machine, the good news is that you have more models and better features to choose from than ever. But picking the right washer can be confusing. Here’s what you need to know before you reach for your wallet.

PDQ Appliance Repair loundry sets

Understanding the Basics

Comparison shopping is always a good idea. But you’ve got to be clear on what you’re looking for. Here are the issues you need to think about right away, and then we’ll walk you through the more advanced choices and features.

Size and Capacity

Washers have increased in size, making them more efficient by washing more laundry at once. If you’re replacing an older machine, make sure the new one will fit in the space you have available. Next, consider how much laundry you’ll do on a regular basis. A smaller unit is fine for a single person, but a king-size washer may be better for a family.

Front vs. Top Loading

Top-loading washers are fast and relatively inexpensive. Newer, front-loading washers often cost more but use less water (which offsets some of the additional expense), clean more effectively, are gentler on clothes, and offer more advanced cleaning and time-saving features.

Wash Cycles and Cleaning Options

All laundry is not created equal. Denim work jeans should get different treatment than silk lingerie, and the best washing machines have a multitude of cleaning modes designed for nearly every type of garment and fabric.

Energy Efficiency

Check for the ENERGY STAR logo on your washing machine. Power-saving features can help trim electric bills.

Other Details to Consider

  • Control System – The dial-based control knob remains a standby, but next-generation washers feature touchscreens and even Wi-Fi, letting you control your washing machine and monitor its progress on select mobile devices.
  • Noise Level – Front-loading washers are generally quieter than top-loaders, but check reviews to see how loud your selected washer really is.
  • Special Features – Advanced washers offer a wide range of additional cleaning features that merit consideration. For example, some of the newer Samsung models include a PowerFoam system that creates a gentle foam that penetrates thick or multi-layer fabrics like comforters. Also, look for features like steam washing and Samsung SpeedSpray, which shoots detergent-infused water directly onto clothes, get your laundry cleaner with less preparation by you.
  • Color – You aren’t stuck with just white or lime green any more. Consider whether the machine will fit in with your laundry room’s décor.

Questions to Ask

  • Is a steam setting available to help clean very dirty laundry? Is the washer an “HE” model? High-efficiency washers typically hold more and wash better, but they cost more and require special detergent.
  • Does the washer feature automatic temperature control to correct for especially hot or cold water in the pipes?
  • Can the washer be programmed to start at a later time?
  • Does the washer feature automatic temperature control to correct for especially hot or cold water in the pipes?

Use our handy guide below to help you in choosing the right washer for you and your family.

Source: Samsung is a registered trademark of Samsung Electronics Co., Ltd. All other brand, product, service names and logos are trademarks and/or registered trademarks of their respective owners. The above content is provided for information purposes only. All information included herein is subject to change without notice. PDQ Repair Services is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.

Washing Machine Myths: Debunked

When it comes to laundry (and really, your washing machine) there is a wealth of information and advice about what you should and shouldn’t do. Are you using your washing machine correctly? Are you sure?

You may be doing your laundry all wrong.

Specialist in uniform with tools and housewife washing machine

There are many myths and misconceptions about washing machines, and they could be preventing you from getting all you can out of your machine. Here are some popular laundry myths that you might have heard of, debunked.

Myth: Using more detergent gets your clothes cleaner.

If you’re washing a large load, or maybe a very spoiled load of laundry, you might be inclined to think that more detergent equals a more thorough clean. Detergent takes a long time to dissolve and using more makes it harder to wash out. Also, it can damage your washer, especially in high-efficiency (HE) washers. Residue will build up in the washer, cause odors and component failures. Always refer to your washing machine owners manual for proper detergent levels.

Myth: Washing in cool water compromises cleaning. If you want really clean clothes, you need to wash in hot water.

This wasn’t always a myth, however, with newer technology, you no longer have to be concerned with compromising clean clothes for the environment. Most newer washers and detergents are designed to clean your clothes in cold water. Check out this article from consumer reports for more information on this topic:

Myth: All hand wash items MUST be hand-washed. Putting wool and silk in the washing machine is a big no-no.

Hand-washing can actually stress the fibers on delicate clothing and it can be a very time-consuming process. But contrary to popular belief, certain wool or silk garments can be machine washed – just check the clothing label for washing instructions.

Washing machines these days have a “Wool” and “Dedicates/Silk” program, specially designed to wash these fabrics. If you want to be on the safe side, put items which need special care into a mesh bag for extra protection.

Myth: The way to load is: water, soap, and then clothes

This depends on your washing machine. The way of the world for all top-loading washers was to fill your washing machine with water, add detergent and then add your clothes. But now it all depends on your washing machine. Some machines have a dispenser for soap, and still others, you put your clothes in first.

Modern High Efficiency (HE) machines require that the clothes be put in first while dry. This is so that the machine can sense at the start of the cycle how much “weight” the clothes have, and so then can add the proper amount of water to wash them.

As always, be sure to check your washing machine owners manual for proper loading procedures.

Myth: Your Washing Machine doesn’t need to be cleaned.

While it might seem strange that you need to wash your washing machine, it’s requirement to give it a clean from time to time. If your washing machine is equipped, you may even be able to run a program specifically designed for this purpose; look for a “drum clean” or “sanitize” program. Or run the hottest water temp along with a tub cleaner available at the market with an empty load. This eliminates odor-causing bacteria and gives the drum surface a good clean. Add a descaler to remove limescale deposits caused by hard water.

If you follow these tips, you will save time and money, while ensuring a long life for your laundry machine and clothes. 

Have a question or need servie? We are here to help. Give us a call today:

WA: (360) 719-4810 | OR: (503) 444-9340

5 Simple Home Appliance Maintenance Resolutions for the New Year

One of the biggest financial investments homeowners make in their home is their major appliances (refrigerator, washer, dryer, etcetera). This year, why not make some resolutions you can stick to that can help extend the life of your appliances and possibly reduce your energy bills? Here are 5 simple steps you can take right now.

Step 1: Dust the condenser coils on your refrigerator

Typically not on people’s list of things to do, but a step that can really help extend the life of your fridge and make it operate more efficiently. And it’s simple to do.  First, locate the coils on your fridge, either on the bottom or the back of the refrigerator. Remove the panel and then give them a good wipe down with a cloth or your vacuum.

Step 2: Inspect the hoses on my washing machine

Generally, the hoses on your washing machine should be replaced every three to five years. Eyeball the hoses from your washing machine to the wall and inspect them for any kinks, cracks or blisters, and if you see any, make sure to replace them right away. Many modern High Efficiency washers do not like Flood-Safe hoses. They can cause all kinds of operating issues with today’s modern machines. Conventional rubber hoses work best and if replaced every five years, they will almost never cause a flood.

Step 3: Check the outside dryer vent

If your clothes are taking forever to dry it could be because your home’s dryer vent has become obstructed with lint. Additionally, animals and small critters like the warm, dry pipe and may take up residence in the outside vent. In addition, dryer lint can build-up causing the exit to be blocked or certainly lower the duct’s ability to exhaust the moist warm air to outside. Be sure to check the outside vent at least twice a year and clean out any obstruction that is visible. Furthermore, you should have your vent professionally serviced every three to five years to help prevent vent fires, one of the most common causes of house fires according to many national fire departments.

Step 4: Wash or wipe down the gaskets on your dishwasher

Food particles and other gunk can fill the space around the door of your dishwasher causing the door seal to loosen over time. If it gets too bad, you may have to replace the entire dishwasher. To avoid this, just take a damp cloth and swipe it on around the gasket.

Step 5: Clean out your refrigerator

Are leftovers growing artistic looking balls of fuzz in your refrigerator? It may be time to take a look at the contents of your fridge. If you’re fridge is packed too full, there’s not enough room for airflow which means that your fridge won’t be able to cool your food properly. It also means extra work for your fridge which can translate to extra dollars on your energy bill. Take a few minutes to clean out any spoiled or expired food from your fridge. Not only will cleaning out your fridge make you feel good, but your fridge will thank you too!

All of these maintenance projects should be done at least once a year, if not more. They’re easy to do and can help extend the life of your appliances.

If your appliances need more than the basic maintenance, we’re here to help. Schedule an appointment with one of our appliance experts today.