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PDQ REPAIR SERVICES REVIEWS

At PDQ, we are dedicated to providing the highest quality appliance repair service to every customer, every time.  We want you to choose us every time you need appliance repair. The positive reviews we receive on sites like Google, Facebook and others simply illustrate our commitment to this goal.

If you are considering appliance repair in the greater Vancouver and Portland area, we recommend that you take a look at what our customers have to say about their experience with us. Keep reading to see our most recent reviews from all review sites.  

WE WANT TO HEAR FROM YOU

If you’ve had a positive experience dealing with us in the past, we would love if you would leave us a review by clicking on any of the links below. At PDQ Repair Services, we understand that there is nothing better than word-of-mouth advertising.

If you have any concerns or issues with any of the service you’ve received from us, we want to encourage you to reach out to us about that as well. We hope that you will give us the chance to make it right before leaving us feedback – either way, we appreciate the constructive criticism and want to assure you that we make it our mission to ensure that we improve our services based on the feedback we receive.

Google

Yelp

Next Door

From 1151 reviews
Roberta Doster
Roberta Doster

The PDQ repairman knew what he was doing, arrived early, and fixed the ice maker problem.

via Google
Karina Valdovinos
Karina Valdovinos

Repair / TV – Cody was amazing! The TV repair was quick and has been working great! Thank you 😊

Response from business owner

Thank you for the kind review. We are so proud that we earned your business here at PDQ Repair Services. We will be sure to pass on your positive comments to Cody.

via Google
Harvey Grindeland
Harvey Grindeland

The tech that came out was very knowledgable and didn't stop until the TV was completely fixed. He was patient, explained in layman's terms everything he did. I put thier number in my phone because I would use this service company for other…

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Response from business owner

We are overjoyed to hear that your experience with PDQ Repair Services exceeded your expectations and showed you what the television repair experience should be! Thank you for your business and taking the time to leave a detailed review. We hope you have no further issues.

via Google
Marie Spurlock
Marie Spurlock

Blake was incredibly knowledgeable when it came to our Samsung refrigerator and freezer. He assisted with information we did not have from others who have had to repair our ice maker. He was professional, knowledgeable, courteous, and …

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Response from business owner

We appreciate you sharing your experience with PDQ Repair Services. It is validating to our team knowing we are providing this level of service and care to you. Thank you for your business from your friends at PDQ Repair Services. We will be sure to pass on your positive comments to Blake.

via Google
Kim Stidum
Kim Stidum

Replaced my ice maker. Great service.

Response from business owner

It’s is great to hear that our service team was able to help you out! We always love to hear when our customers are happy with our service. Thank you!

via Google
Matthew Duvall
Matthew Duvall

They were quick and efficient. Definitely seemed to know what they were doing. Would use them again if I need repair service.

Response from business owner

Thank you for taking the time to share your feedback with us. We are so happy to know you and your family enjoyed your recent experience with us! We hope you don't have any more issues! 🙂

via Google
Walter Benjamin
Walter Benjamin

The repair guys were Awesome from the start new everything about my 75 Samsung tv and were very polite and helpful. Would use them again in a heartbeat

Response from business owner

We appreciate hearing about your positive experience with your TV repair. We know you have options when choosing a business, and we are grateful you chose us.

via Google
Joe Rennemeyer
Joe Rennemeyer

Steve was very professional and got right to the root of the problem quickly. He was able to fix one issue with parts on hand but had to order another part. They communicated well setting up the follow-up appointment. PDQ is great.

Response from business owner

Thank you so much for sharing your positive experience working with Steve]. We pride ourselves on providing an enjoyable and professional experience. Thank you for choosing PDQ Repair Services and we hope you have no further issues.

via Google
sheryl winborne
sheryl winborne

My front load washer was leaking. PDQ checked it out within a few days of my call, ordered the part and repaired it when the part arrived. I am very happy with their service.

Response from business owner

We appreciate the good review. We work hard to create good experience and feedback like this makes it all worth it.

via Google
RM Jensen
RM Jensen

We have an almost new Samsung TV that wasn't working properly. PDQ is a authorized Samsung repair service. Cody was professional, friendly, and efficient (and loves dogs!). He diagnosed the problem quickly and ordered necessary new parts …

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Response from business owner

Thank you for mentioning that Cody was professional, friendly and efficient. And that he loves dogs! He works hard everyday to provide quality appliance repair service and your review will encourage him to keep going. All of us at PDQ Repair Services are grateful for your business and wish you the best!

via Google
Luke Loiselle
Luke Loiselle

Did an amazing job fixing our tv. All my kids were there and he was super patient with them and made the tv was simply fixed right. Thank you!

Response from business owner

Your business means a lot to us and we are thankful that you took the time to leave us this review on Facebook. We love to hear that our technician did an amazing job, and we will be sure to pass on the positive comments.

via Facebook
Travis Chillemi
Travis Chillemi

We had PDQ come out for repair on three appliances. Their tech, Maxwell, was FANTASTIC! He was early, courteous, knowledgable...and fixed EVERYTHING!

Response from business owner

We are overjoyed to hear that your experience with PDQ Repair Services exceeded your expectations and showed you what the appliance repair experience should be! We will be sure to pass on your glowing recommendation to Eric for the outstanding job he did helping you get your appliance back in order. We hope you have no further issues.

via Facebook
Tina Charron
Tina Charron

The repair technician that came to our house was amazing! He was able to identify the issue, order the parts and get our Samsung refrigerator up and running And was courteous, prompt, personable and professional!

Response from business owner

Thank you for taking your time to post your feedback. We are so happy to hear that we lived up to our name. We will be sure to pass on your positive comments to the technician who helped you get your Samsung refrigerator back up and running. We hope you have no further issues.

via Google
Joseph Brokenbourgh
Joseph Brokenbourgh

They repaired a microwave for me. They were fast and competent. They communicated everything a lot which was nice.

I will call them in the future for any repairs needed.

Response from business owner

We are grateful to have you as a PDQ Repair Services customer. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope you don't need to use our services in the future, but we're here just in case.

via Google
Joey Scioli Sr.
Joey Scioli Sr.

The TOTALLY AWESOME Technician "GARY" Not Only Corrected The Problem With My SAMSUNG T.V. & 7.1 SOUND SYSTEM... He Went Thru Each & Every Setting And Set Them Up Like They Should Have Been Set-Up In The First Place... Cathy And I Were …

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Response from business owner

We are incredibly grateful that you took the time out to leave us this note. Our company puts customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We are glad that you and family loved our services and Gary will be pleased to learn of your high praise. He is one our new technicians and knowing he made your experience memorable will provide him with great encouragement to keep doing what he is doing.

via Google
John Horner
John Horner

This is a first rate and very professional service company.... the only go to for my Samsung appliances!

Response from business owner

Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. All of us at PDQ Repair Services appreciate your business and positive feedback.

via Google
Stephanie Jones
Stephanie Jones

Cody was our service technician. He was great. Fixed the dryer and was friendly. Great experience with their service.

Response from business owner

Thank you for such a fantastic review and for recommending Cody. All of us at PDQ Repair Services are grateful for your business and hope you have no further issues.

via Google
amanda thomas
amanda thomas

Very professional! Cody was so nice to be around. Good conversation and handled my kids being around very well. Amazing service and would highly recommend!

Response from business owner

We’re glad to hear that you enjoyed working with Cody. Thank you for taking the time to post your experience with us. All of us at PDQ Repair Services appreciate your business and positive feedback. Thank you

via Google
Keely Eshelby
Keely Eshelby

Great experience with your company! Maxwell, the technician who fixed my washer, was professional and prompt and just top notch. The people I spoke to in the office (wish I’d gotten names) provided outstanding customer service and follow up…

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Response from business owner

There is nothing better than seeing a great review on our page. Thank you so much for sharing your experience with PDQ Repair Services. We are overjoyed that your experience exceeded your expectations and it's validating to our team. We will be sure to pass on your positive comments to our team as a way to encourage them to continue to strive for excellence. It was a pleasure being able to help you get your washer back into working order. We hope you have no further issues.

via Facebook
Kendra McInturf
Kendra McInturf

We’ve used PDQ twice over the last few years and have been very, very pleased with both the office staff and the service providers!! Thank you for all your help!

Response from business owner

Thanks for being a loyal customer and writing this awesome review. We are glad that you and family loved our services. We are so proud that we earned your business here at PDQ Repair Services. We will be sure to pass on your positive comments to our team.

via Google
tom west
tom west

The tech was very good. He could have just done a reboot, but on an educated hunch he sent data to Samsung and wound up replacing the main board. Afterwards he took the time to fully educate me on nuances, IT context and actual nuts and …

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Response from business owner

Tom, wow, this is such a rewarding review to read. You've made our mask covered smiles even bigger. We will be sure to pass on your positive comments to our technician. It's validating to our team knowing we are providing this level of service and care to you. This is our goal! We loved reading that he made your experience memorable. Thank you for your business.

via Google
Tom
Tom

PDQ was referred to me by Costco to perform warranty work on a dryer that had a failed motor assembly. Eric S was dispatched and on first appointment was right on time and very professional. He had the unit diagnosed within 10 minutes. A …

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Response from business owner

It’s is great to hear that our service team was able to help you out! We always love to hear when our customers are satisfied. Quickly and accurately serving our customers appliances is always a goal for us at PDQ Repair Services and hearing that we lived up to that goal is very encouraging. Thank you!

via Google
Ken Morris
Ken Morris

I have a 3 1/2 year old Samsung refrigerator. First off, I will never buy Samsung appliances again......ever! However, PDQ came to the rescue when the unit died....like DEAD! To the rescue came Kendra. She used every tool at her disposal to…

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Response from business owner

Thank you for taking the time to leave us such a beautiful review. While Google places stars next to our business, you are our real star. Most people don't bother to leave reviews about positive experiences un-incentivized, and that's what makes you the star. Thank you for such a fantastic review and for recommending Kendra. We are proud that we earned your business here – although, we agree. We hope you don't need to call us again!

via Google
Daryl Robbins
Daryl Robbins

Kyle did a great job, efficient and customer service focused

Response from business owner

Thank you for so much for the five star review.

via Google
nels3059
nels3059

PDQ Repair Services gave all around exceptional service. From the excellent customer service over the phone to the friendly and professional service from the technician that came to my home. I highly recommend their service.

Response from business owner

Thank you for sharing your experience. Reading reviews like yours is rewarding and a reminder of why we work hard for each and every customer. We would like to share you review with our team and the technician who helped you. Could you please share you full name at support@pdqrepair.com? Thank you so much for making our day!

via Google
Ryan Williams
Ryan Williams

They were great about letting me know when they would arrive and showed up right on time. The technician Christopher was fast and efficient and extremely knowledgeable and friendly. This was a warranty repair but I would happily hire them …

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Response from business owner

Ryan, thank you for your honest feedback. At PDQ Repair Services it's our goal to make the appliance repair process as easy as possible and we are so glad this was your experience. We are here if you need us for any appliance repair- just give us a call.

via Google
Gerald Stadey
Gerald Stadey

Cody was friendly,knolageble and very efficient. Would recommend PDQ to anyone who needs appliance services.

Response from business owner

Glad you enjoyed your experience with us at PDQ Repair Services. Thank you for your review.

via Google
Doug Farnand
Doug Farnand

Cody was very professional, friendly and repaired our refrigerator quickly.

Response from business owner

Thanks for leaving a review, and mentioning our technician Cody. You’re right, he is very professional and friendly. We will be sure to pass on your positive comments.

via Google
Barb Schuele
Barb Schuele

They were prompt, friendly, and got the job done without having to leave to get parts.

Response from business owner

We are thankful for your time and your willingness to write a review to let us know how we are doing. It is good to know that our team at PDQ Repair Services exceeded your expectations and made your experience memorable. We’re so glad we could help get your TV back in working condition! We hope you have no further issues.

via Facebook
Mikeangela Charfauros
Mikeangela Charfauros

Samsung Smart Tv (Series 8)-

Our tv randomly shut off in the middle of a movie and when we tried to start it back up it would turn on and then shut off. I sent a text message to Samsung to ask if our problem could be solved. The rep …

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Response from business owner

We are thrilled to have you as part of the PDQ Repair Services family! Thank you for sharing your kind words with us. It means the world to us and to our entire team!

via Google
Rachel Bovee
Rachel Bovee

We had a double power surge due to the construction in the area and our cooling system failed. Nobody we called would work on a Samsung because of their computer technology, so we called Samsung directly and then sent us Kendra. She was …

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Response from business owner

Thank you so much for sharing your positive experience working with Kendra. We pride ourselves on being quick, knowledgeable and friendly. Thank you for choosing PDQ Repair Services and we hope you have no further issues.

via Google
Terry Amundson
Terry Amundson

Very courteous, timely, and friendly. Quick and easy process!

Response from business owner

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

via Google
Barb Schuele
Barb Schuele

My tv was on warrenty. The guys were quick to identify the problems and had what they needed on the truck. Tidy, friendly.

Response from business owner

Thank you so much for your business. We love to hear that we were friendly and had what was needed to fix your TV on our truck. We are grateful for your business -from all of us at PDQ Repair Services.

via Google
Steven Lynch
Steven Lynch

PDQ performed a warranty repair on my big-screen Samsung TV. Appointments were available quickly, the technician diagnosed my problem, and ordered parts to fix it. A week later, the parts were in, the service tech returned, and the TV was …

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Response from business owner

At PDQ Repair Services it’s our goal to make the appliance repair process as easy as possible and we are so glad this was your experience! Thank you so much for sharing your positive experience.

via Google
Elaine DeBois
Elaine DeBois

Cody arrived on time and was very professional. He wore a mask the entire time. He knew what he was doing and repaired it in about 45 minutes. He also helped me remove some shelves so I could clean the fridge while he worked. All in all …

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Response from business owner

Thank you so much! Reading reviews like this makes our mask-covered smiles even bigger.

via Google
Louise Casey
Louise Casey

Great service. Problem was solved and fixed quickly

Response from business owner

Thank you for taking the time to leave this 5-star review! We strive to provide our customers with excellent care and customer service. Thank you for your business!

via Google
Desiree A. Christian
Desiree A. Christian

They were quick with their work. Because I have a Samsung Washer, which they were repairing, they had to make two trips. Both times they were running early so were able to come before my scheduled time. Which for my schedule was awesome. …

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Response from business owner

Thank you for leaving a great review It was our pleasure to help you get your appliance back into working condition. Thank you for choosing PDQ Repair Services.

via Google
Wayne & Cathy Hofer
Wayne & Cathy Hofer

Kendra arrived on time and promptly fixed the freezer. She was pleasant, knowledgable and professional. We used another company prior to PDQ and the problem was not resolved. We highly recommend this company.

Response from business owner

Wayne and Cathy, for you to say you would highly recommend us makes our day. Thank you for such a fantastic review and for recommending Kendra. All of us at PDQ Repair Services are grateful for your business and wish you the best.

via Google
M Ca
M Ca

Tech was awesome..very professional.He explained everything in a way I could understand!!!..Masks,gloves and shoe cover..Blake was unbelievable at his job..how do you give 6 stars?..

Response from business owner

Thank you for taking the time to leave us such a beautiful review. While Google places stars next to our business, you are the real star. Most people don't bother to leave reviews about positive experiences un-incentivized, and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back – you made our day!

via Google
Thai Thov
Thai Thov

The technician was on time and company was prompt in making appointment after I called Samsung for the issue. Very professional and answered all questions I had work was done and cleaned up as if they weren’t there.

Thanks

Response from business owner

Thank you so much for supporting us with this five-star review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

via Google
Marti Fine
Marti Fine

PDQ responded quickly to my request for service, even showing up earlier than expected. A map of his travel was shared with me so I knew when he was nearby. The repairman complied with Covid 19 requirements, keeping his mask on the entire …

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Response from business owner

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful.

via Google
Matt Demaray
Matt Demaray

Did a great job repairing my broken induction range. Up front about pricing, professional, and on time. Will hire again for any other repairs.

Response from business owner

We are grateful to have you as a PDQ Repair Services customer. Thank you, Matt!

via Google
Steve Elliott
Steve Elliott

The repair tech that PDQ sent out was very adept at diagnosing the problems with our fridge, and fixed it promptly once the necessary parts arrived. He was courteous and professional, and I would not hesitate to use their services again.

Response from business owner

Steve, for you to mention our technician being knowledgeable, courteous and professional makes our day. Thank you for such a fantastic review and for recommending our technician and our services. All of us at PDQ Repair Services are grateful for your business and wish you the best.

via Google
Katie Horrocks
Katie Horrocks

PDQ came to my house for a samsung warranty claim. Our new dishwasher was leaking. The technician that came was respectfully and courteous. He was on time, had a face mask and shoe covers on. He quickly diagnosed the issue ordered the part …

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Response from business owner

Thank you for the kind review. We are so proud that we earned your business here at PDQ Repair Services. We will be sure to pass on your positive comments to our staff the technician. We hope you have no further issues.

via Google
Dawnette Boggs
Dawnette Boggs

Great customer service with setting up the appt. To Anthony the technician! I would highly recommend PDQ Repair Services.

Response from business owner

Thanks for leaving us such a wonderful review. We are glad that you and family loved our services and Anthony will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

via Google
Nancy Gallas
Nancy Gallas

The technician, Christopher, was knowledgeable and was able to find the leak quickly. Having the replacement part was wonderful, too.

Response from business owner

It was our pleasure. Thank you for the 5-star review and your endorsement of Chris. We appreciate your business.

via Google
Doug B
Doug B

He did a great job fixing our ice maker. Very professional. Very nice.

Response from business owner

It’s great to hear that our service team was able to help you out! We always love to hear when I customers are satisfied. Quickly and accurately serving your customers appliances is always a goal for us at PDQ repair services and hearing that we lived up to that goal is very encouraging.

via Google
Mira Cranmer
Mira Cranmer

These guys were incredibly easy to work with and are a preferred repair service by Samsung. The repair team was knowledgeable and were able to fix our tv quickly.

Response from business owner

Knowing that our repair team was knowledgeable and made your repair quick makes for a fantastic review! Thank you so much for your business. We love to hear that we were easy to work with. We are grateful for your business – from all of us at PDQ Repair Services.

via Google
Susan Hays
Susan Hays

Steve came out diagnosed the issue. Ordered the part needed and came out again to repair the temperature issue. He was very friendly. Communicated through the whole repair process and highly recommend him.

Response from business owner

It was our pleasure being able to provide you with a friendly and quick repair experience. Thank you for the five star review and your endorsement of Steve. We appreciate your business at PDQ Repair Services.

via Google
Daniel Duitsman
Daniel Duitsman

Blake came out to fix an issue with our ice maker. He was quick and efficient, and explained every single step to us, so we were aware of everything that he was doing. He even gave us some tips for installing some curtains on our windows (…

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Response from business owner

Thank you for the 5-star review and your endorsement of Blake. He will be pleased to learn of your high praise. We appreciate your business. It was our pleasure to provide you with a quick and detailed repair of your Samsung ice maker.

via Google