No matter the subject when I need advice on something the first place I go is to my dad. Not only is my dad the wisest person I know, he is also the most caring person I know. My father has had an incredible impact on my life and on the lives of so many others. As the owner of PDQ Repair Services, my dad never saw the company as more than just him (as the tech) and my mom (as the bookkeeper). But because of his great leadership, compassionate heart, and logical mind he helped make PDQ the leading appliance servicer in Clark County with 9 technicians and 7 office staff.
In honor of my dad, I want to share six of the most valuable things my dad has taught me (as it relates to appliance repair.)
- Protect your investment: No matter what the object, my dad taught me the importance of taking care of the things I own. Maybe it was because my dad saw how the electronics industry had changed over the years; from something only a few could afford to being so inexpensive, it was cheaper to replace than repair. Maybe it’s just good common sense. Whatever the reason, my dad saw the value of taking care of the things you own. That means washing the inside and outside of machines, regular oil changes in vehicles, and everything else in between. And if it’s not something I can do myself, I make sure to hire the right professionals for the job. In the end, maintenance is always cheaper than a repair bill (or buying a new one).
- Always be prepared: I can still remember my dad getting so angry when we went through his toolbox and didn’t put his tools back. Or when we used a tool incorrectly and inadvertently damaged it in some way. The thing is, my dad is always prepared. Even in business, he pays attention to common problems and makes sure he has the parts on hand to fix the appliance the first time around.
- Be on time: This used to drive my dad crazy, and usually being late was my fault. Later in high school, I was reminded of my dad’s training from an early age when it was impressed on me the importance of being on time. “If you’re early, you’re on time. If you’re on time, your late.” Being on time is a matter of respect and it says a whole lot about you. That’s one of the reasons why my dad works diligently to provide service as quickly as possible, even in some cases, same-day service.
- Don’t try to fit square pegs into round holes: I am always one to save a few bucks here and there and try to DIY whatever I can. Unfortunately, when it comes to those expensive HE washing machines I had to concede that making my own laundry soap was not the way to go. One of the most common problems that require repair is using too much soap! It gets stuck to the back of the washing drum and unbalances the machine. While I may be the DIY queen, I also respect that there are some things you just can’t do it yourself.
- Never stop learning: My dad was already reading. My dad was always learning something new. And my dad encouraged education from an early age. I’ve always had a love for school and it’s because of his encouragement. To this day, my dad continues to read and learn. He attends business conferences and sends his technicians to continuing education classes so that they can be the best technicians they can be.
- Family is the most important: Above all else, my dad values family. My mom, my two brothers and my dad and I were a small family growing up. But my dad was always invested in us. He took time out of his busy schedule to always teach us, comfort us and be our mentor. In the same way, my dad invests in those who work for him.
When it comes to appliance repair, it’s important to hire a company you can trust. PDQ Repair is proud to be a family-owned business with over 50 years of combined experience. They pride themselves on offering unparalleled appliance service in Clark County. But don’t just take my word for it; check out their reviews, and give them a call today.